Set Program Association For Phone Numbers
It is common these days to see telephone numbers hyperlinked on websites, clicking these links will populate the phone number into an associated program on your computer to dial.
Some of the more common applications ("Softphones") are:
- Microsoft Teams
- Cisco Jabber
If you have a softphone installed on your computer and clicking the phone number links does not do anything you will probably need to set the correct association in the Windows Control panel.
To do this in Windows 10:
- Go to the Start menu and type Settings and open the Settings App
- Select the Apps tile
- Select Default Apps
- At the bottom of the page you will find the following link, click it
- Locate the TEL (URL: tel Protocol) and then associate your Softphone application with it.
Windows 10 Patch Instructions
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New User Request
If you would like to request a new user to be set up at your site please click the below link and submit the form New User Form
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KNOWLEDGE ARTICLES Did you know at DebtCol you can gain access to an online user guide we refer to as our knowledge articles? This user guide will provide you with invaluable information to ensure you acquire the most out of your DebtCol Software ...